popChat

Assign User Roles

Explore different user roles and learn how much control each role has in a team. Understand Different Types of Roles You can assign five different roles to your team members based on how much control and access you want them to have. Supervisor Admin Developer Marketeer Agent Access | Role SupervisorAdminDeveloperMarketeerAgentAutomation✔✔✔✔❌Inbox✔✔❌❌✔Reports✔✔👀👀❌Customers✔✔👀👀❌Datalab✔✔✔👀❌Settings👀✔❌❌❌Integration👀✔👀👀👀API✔✔✔👀❌  = View and edit…

Personalize your Team

Learn how to update your team information and use custom logo on your dashboard. Go to Settings > Team Information. Add a team name, a brief description, and an avatar. The avatar is a cover image for your team, and the recommended size is 256 X 256 px. After you are done uploading, click Update,…

Create your Team

Everything you need to organize your team better on popChat. Only a Supervisor or an Admin can access Team Management Settings. What is a Team? Say, you are John Doe. As soon as you sign up, you will have a default team on popChat, called John Doe’s Team. You can later reset your team name…

Key Terminologies

A compiled list of the common terms you’ll come across on popChat.We have put the terminologies under the section you are likely to find the word. For example, Monthly Active User is a term you’ll find on the Home screen of popChat. Home The Home section is where you can get a bird’s eye view…